Enjoy your holiday
Safe and healthy holidays in Vienna
Even though Covid-19 has changed a lot, we all have the desire to discover new things, to relax, to simply switch off. We have prepared ourselves thoroughly with a hygiene concept, thinking of your health and ours.
We are very pleased to welcome you to Hotel Lucia. In order to ensure a relaxed and above all safe and healthy holiday, we have drawn up measures that we ask you to observe:
Arrival please only if you feel healthy
Cancellation free of charge until 1 day prior arrival for direct bookings
Disinfectant is available in the entrance area
Please present proof of vaccination or PCR test on arrival.
Please respect the distance rules
Please do not ride in the lift with other guests or staff members
Use the disinfectant provided in the breakfast room.
Rooms, common areas and facilities are cleaned and disinfected daily.
If you feel ill, contact us by telephone from your room
Prior to your travel
Please only travel if you feel healthy. Pay attention to any symptoms of illness (such as fever, shortness of breath, etc.). For direct bookings: Free cancellation possible up to one day (12:00) prior to your arrival.
In accordance with the Covid-19 regulation of the Austrian Federal Government, we kindly ask you to present a valid vaccination certificate at your check-in. Alternatively, a PCR Covid-19 test is also valid as an "entry test". As there are also a number of testing facilities around our house (e.g. PCR testing in the Wiener Stadthalle), you can of course also take a test in Vienna. Registration is possible at any time via oesterreich-testet.at.
Please schedule your test appointment in good time and take into account that PCR tests require a lead time of approx. 24 hours.The validity period for PCR tests is 48 hours. After this period, a new valid test result must be presented.
Please maintain the distance rules to our staff and other guests - if this is ensured, it is not necessary to wear a mouth-nose protection. In accordance with these rules, please do not enter the lift together with our staff or other guests.
We have prepared disinfectant for you in the entrance area and ask you to use it when entering the hotel. We also recommend regular hand washing (at least 30 seconds).
Every day starts with a hearty breakfast. We continue to prepare a rich breakfast buffet fresh for you every morning, taking all hygiene measures into account.
Please use the disinfectant provided when entering. In order to maintain the spacing rules, the seating arrangement has been prepared accordingly.
General hygiene measures
Cleanliness and hygiene have always been a priority for us. In compliance with the recommendations of health experts, our rooms, common areas and facilities are cleaned and disinfected daily.
In the event of a case
If you feel ill, please stay in your room and contact our reception by phone. We will take care of you and your health.
WE ARE THERE FOR YOU 24/7!
With this in mind, nothing stands in the way of a relaxing and restful holiday - we look forward to seeing you!
Family Simulevski & Hotel Lucia Team